Shane App Deployment notes and user help

Logging In

How sign-in works and what to do when login is confusing.

Central Sign-In

Most apps use central authentication. That means you may click an app and be redirected to the shared sign-in page before returning to the app.

Common Entry Points

If You See Multiple Login Options

Choose the central sign-in method when available unless the app documentation explicitly says otherwise.

If Login Fails

Check these first:

  • you are using the correct username,
  • your password was entered correctly,
  • your browser is not holding on to an old private session,
  • and you were actually granted access to that app.