Shane App Deployment notes and user help

User Help

Friendly guidance for logging in, changing a password, and understanding how access works across the main apps.

Getting Started

What to expect before first login and how accounts are generally used.

Open help page

Logging In

How sign-in works for the main apps and what second-factor prompts mean.

Open help page

Change Password

Where to change your password and what can block the reset flow.

Open help page

Apps And Access

Which apps exist, how they are protected, and who to contact when access is missing.

Open help page

Troubleshooting

What to try first when login, access, or browser behavior is confusing.

Open help page

What users should expect

  • Some apps use a central sign-in page with second factor.
  • Some apps use app-native OIDC and redirect you through the identity provider.
  • Password changes happen in the account system, not inside most apps themselves.